Software: PowerReviews

Category: Ratings, Reviews & User-Generated Content (UGC) Platform

Primary Use: Product review collection, display, analytics, and syndication

Developer: PowerReviews, Inc.

Starting Price: Custom pricing (quote-based; varies by catalog size and volume)

Free Trial/Plan: Demo available

Platform: Web-based (cloud)

Official Website: powerreviews.com

PowerReviews is a cloud-based ratings and reviews platform designed to help ecommerce brands and retailers collect, manage, and display user-generated content (UGC). The platform focuses on improving product discovery, conversion rates, and customer trust through authentic feedback.

What Is PowerReviews?

PowerReviews is a SaaS review management platform founded in 2006. It enables brands and retailers to gather post-purchase product reviews, ratings, and Q&A content directly from customers.

The platform includes tools for review collection, moderation, analytics, and syndication to retail partners. It is structured to support ecommerce businesses with medium to large product catalogs.

PowerReviews operates entirely online and integrates with ecommerce systems and retail networks.

Who Uses PowerReviews?

PowerReviews is commonly used by ecommerce brands, retail chains, consumer packaged goods (CPG) companies, and marketplace sellers. It is particularly suited for businesses seeking structured review collection and retail syndication capabilities.

Brands use PowerReviews to collect product feedback and distribute reviews to retail partners. Retailers use it to enhance product pages with ratings and Q&A features.

Core Features

PowerReviews provides automated post-purchase review collection through email invitations. Customers can submit ratings, written reviews, and photos.

The platform includes moderation tools that allow businesses to manage and approve submitted content before publication.

Review display widgets can be embedded on product pages to showcase star ratings, review summaries, and customer comments.

Q&A functionality enables customers to ask product-related questions, which can be answered by brands or other shoppers.

Review syndication allows brands to distribute collected reviews to participating retail partners, helping maintain consistent product ratings across channels.

Analytics dashboards provide insights into review volume, average ratings, sentiment trends, and product-level performance.

Sampling and feedback campaign tools may be available in certain plans to encourage product testing and review generation.

Integrations and Compatibility

PowerReviews integrates with major ecommerce platforms and CRM systems. It supports integration with platforms such as Shopify, Salesforce Commerce Cloud, and other enterprise ecommerce solutions.

API access is available for custom development and retail syndication workflows.

The platform connects with participating retail partners to distribute review content.

PowerReviews is accessible via web-based dashboards for administration and analytics.

Pricing Structure

PowerReviews offers custom pricing based on product catalog size, review volume, syndication requirements, and feature selection. Pricing is typically quote-based and not publicly listed.

Different packages may include modules for review collection, analytics, Q&A, syndication, and campaign management.

Billing terms are structured according to enterprise agreements.

Advantages and Limitations

PowerReviews provides structured review collection and retail syndication tools designed for ecommerce brands. Its analytics dashboards support performance tracking and product-level insights.

However, pricing is generally tailored for medium to large businesses. Implementation may require technical integration. Feature availability depends on contract scope.

Alternatives to PowerReviews

Several platforms provide similar ecommerce review management functionality. Bazaarvoice offers enterprise-level UGC and syndication tools. Yotpo focuses on ecommerce reviews and loyalty features. Feefo provides verified review collection. Trustpilot supports public-facing brand reviews.

Each alternative differs in pricing structure, syndication networks, and ecommerce specialization.

Frequently Asked Questions

What does PowerReviews do?

PowerReviews is a ratings and reviews platform that helps ecommerce brands collect and display customer feedback.

Is PowerReviews cloud-based?

Yes. PowerReviews operates as a web-based SaaS platform.

Does PowerReviews support review syndication?

Yes. Review syndication to retail partners is supported.

Is pricing publicly available?

No. Pricing is typically custom and quote-based.

Who typically uses PowerReviews?

Ecommerce brands and retail companies commonly use the platform.

Key Takeaways

PowerReviews is a cloud-based ratings and user-generated content platform designed for ecommerce brands and retailers. It supports review collection, moderation, analytics, Q&A, and retail syndication. Pricing is custom and structured for medium to large organizations managing product catalogs and multi-channel sales.