Software: GatherUp

Category: Review Generation & Reputation Management Platform

Primary Use: Review collection, feedback monitoring, and local reputation improvement

Developer: GatherUp

Starting Price: Plans typically start from approximately $99/month per location (pricing may vary)

Free Trial/Plan: Free trial or demo available

Platform: Web-based (cloud)

Official Website: gatherup.com

GatherUp is a cloud-based reputation management platform designed to help businesses collect customer reviews, monitor feedback, and improve online visibility. The platform focuses on automated review generation and feedback management for local and multi-location businesses.

What Is GatherUp?

GatherUp is a SaaS reputation management tool built to simplify review collection and online feedback monitoring. It enables businesses to request reviews from customers via email or SMS and track performance across review platforms.

The platform includes tools for private feedback collection, public review generation, and review display widgets for websites.

GatherUp operates entirely online and does not require installation.

Who Uses GatherUp?

GatherUp is commonly used by local businesses, franchises, healthcare providers, home service companies, automotive businesses, and marketing agencies. It is particularly suited for businesses that depend on online reviews for local search visibility.

Marketing agencies use GatherUp to manage reputation services for clients. Local businesses use it to increase positive reviews and track customer sentiment.

Core Features

GatherUp provides automated review request campaigns that can be triggered after a purchase or service interaction. Requests can be sent via email or SMS.

The platform includes feedback funnel tools that capture private customer feedback before directing satisfied customers to public review platforms. This allows businesses to address negative experiences internally.

Review monitoring tools track new reviews across major review sites. Notifications and dashboards display changes in ratings and review volume.

GatherUp offers reputation marketing widgets that can be embedded on websites to showcase selected reviews and star ratings.

Reporting dashboards provide insights into review trends, average rating changes, response rates, and campaign performance.

Multi-location management features allow centralized monitoring of multiple business locations within one account.

Integrations and Compatibility

GatherUp integrates with CRM systems, point-of-sale platforms, and business management software to automate review requests.

The platform connects with major review platforms and directories. API access may be available for advanced integration needs.

GatherUp is accessible through modern web browsers and may include mobile-friendly access for responding to reviews.

Pricing Structure

GatherUp offers tiered pricing based on the number of business locations and selected features. Plans typically start at approximately $99 per month per location, with pricing increasing for additional locations or advanced features.

Agency pricing options are available for businesses managing multiple client accounts.

Billing is typically available monthly or annually, with potential discounts for annual subscriptions.

Advantages and Limitations

GatherUp provides structured review generation campaigns and centralized monitoring tools. Its private feedback funnel supports internal issue resolution before public reviews are posted.

However, pricing may increase for businesses with multiple locations. Advanced customer messaging features may be more limited compared to broader communication platforms. Feature access varies by plan.

Alternatives to GatherUp

Several platforms provide similar reputation management functionality. Podium offers SMS-based review requests and messaging tools. Birdeye includes review monitoring and marketing features. Grade.us focuses on agency white-label dashboards. Reputation.com supports enterprise-level reputation and survey management.

Each alternative differs in pricing structure, messaging capabilities, and scalability.

Frequently Asked Questions

What does GatherUp do?

GatherUp is a reputation management platform that helps businesses collect and monitor online reviews.

Is GatherUp cloud-based?

Yes. GatherUp operates as a web-based SaaS platform.

Does GatherUp support SMS review requests?

Yes. Email and SMS review campaigns are supported.

Can GatherUp manage multiple locations?

Yes. Multi-location management is supported in appropriate plans.

Who typically uses GatherUp?

Local businesses, franchises, and marketing agencies commonly use the platform.

Key Takeaways

GatherUp is a cloud-based review generation and reputation management platform designed for local and multi-location businesses. It includes automated email and SMS review requests, feedback funnels, monitoring tools, and reporting dashboards. Pricing typically begins at approximately $99 per month per location and scales based on feature access and number of locations.